Frequently Asked Questions

Everything you need to know about our premium menswear and service.

How do I determine my correct shirt size?

We offer a comprehensive Fit Guide that includes detailed instructions on measuring your neck, sleeve length, and chest. Our shirts are available in Classic, Slim, and Extra Slim fits to ensure a tailored look for every body type.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. You can return or exchange unworn, unwashed, and unaltered merchandise within 90 days of the ship date. Please note that monogrammed or custom-tailored items are final sale.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. If you have requested alterations or monogramming, please allow an additional 2-4 business days for processing before your order ships.

Do you offer international shipping?

Yes, Paul Fredrick ships to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout based on your local currency and duties.

Can I have my trousers hemmed before they ship?

Absolutely. We offer professional tailoring services for our trousers. You can specify your desired inseam length and preference for plain or cuffed bottoms directly on the product page.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also support digital payment options like PayPal and Apple Pay.